MEDICAL CENTRES

 

There will be first aid posts in the Main Arena, Late Night Arena, and Both Campsites


INFORMATION POINTS

 

There are information points located in Campsite.


WELFARE TENT

 

There is a Welfare Tent located beside the First Aid Point in Campsite.


PERSONAL SAFETY

 

We don’t accept any discrimination towards any individual or groups of individuals. Irrespective of the background of the individual, be that gender, race, disability, age, religion or belief, sexual orientation, gender reassignment, marital or civil partnership status, pregnancy or maternity. We are proud of the diverse nature of our festivals and their customers, if you see or experience anyone undermining this - no matter the severity - please report it immediately to one of our onsite staff.

  • Decide on a meeting point with your friends. Choose a time and place to meet up later in case you get separated from each other.

  • Learn the layout of the site – particularly your camping area so you can easily find toilets and stewards.

  • Pick out memorable points near your campsite to help remember where your camping spot is located. Are there landmarks nearby that can help you find it?

  • Get to know the people who are camped around you. It makes for a nicer environment and it means you’ll be familiar with who should be coming and going in your area.

  • Keep your phone charged in case you’re separated from your friends.

  • Stay hydrated. There are tested drinking water points throughout the arena which are free to use.

  • For a full list of what you can and can’t bring into the campsite, please view the What You Can and Can't Bring in event info

  • Keep your wits about you. Drink responsibly and know your limit.

  • Carry a torch with you or enable the torch on your phone to use for when it gets dark.

  • Festival stewards are here to help you. Don’t be worried about asking for help in any situation, whether it’s asking for directions or to report something or someone you’re worried about.

  • Don’t leave valuables like your phone, purse or car keys in your tent or unattended vehicles. Lockers are available to rent to store your belongings.

  • The Welfare Tent is open 24 hours and is staffed by experienced and supportive people. They can provide confidential advice about drugs, alcohol, legal highs and sexual health, and offer support if you need to talk. They offer a monitored rest and recovery area if you’ve overdone it. Please go to the Welfare Tent if you experience any problems or need to talk to someone for any reason.

  • Those with chronic conditions such as epilepsy, asthma and diabetes should bring all their usual medications to cover the festival period, and to be aware they may require hospital treatment if they don't take it.


SECURITY

 

A search may be conducted as a condition of entry to premises.

Incidents of crime and disorder will be reported to the Gardaí.

Entry to the premises will be refused to any person who appears to be drunk, acting in a threatening manner or is violent. Entry to the premises will be refused to anyone convicted by the Gardaí of an offence of drunkenness, violence or threatening behaviour or the use or distribution of illegal substances.

Anyone caught burning toxic materials, creating large bonfires, throwing gas canisters or aerosols onto fires, putting tents on fires, throwing missiles or taking part in anti-social behaviour that endangers other festival goers will be evicted from site.

Security staff will be patrolling in the campsites 24 hours throughout the festival. They are there to help and are also watching for suspicious behaviour. There is also CCTV that is monitored by Security Control as well as theft spotters based throughout the campsites.

Please contact security if you need any assistance.

If you have an incident with a security guard, steward or any other member of our staff that you want to tell us about – please make a note of their tabard number, or the name on their pass.  Without this information we can do very little as identifying them becomes very difficult. You can make a complaint via the Information Tent or the Welfare Tent or through your Zone Manager patrolling your zone in a burgundy tabard and your complaint will be passed straight on to the organisers onsite.


CRIME REPORTING

If you do become a victim of crime or if you see a crime happening – try and make sure you get a good look at them or their clothes, so that when you report them we have a good head start.  Also, make a note of exactly where you are if you can – look out for loos, fire towers, unusual tents, what colour the bunting is and any nearby signage.

Please then report the issue as soon as you can to us.

Information coming in live helps us do something about it at the time, so please let us know about any problems as they happen. Let the nearest member of staff know immediately.

If anyone you don't know comes in to your tent, even if they say they are lost please tell our staff immediately, thieves often use this excuse when they enter a tent to steal but find people inside. If they are genuinely lost they will be glad of help to find their tent.

If you are reporting the theft of a mobile phone, you will be required to first contact your network provider and have the handset blocked. This will ensure that its use will be blocked across all Irish networks even if the SIM card is changed, and will make it useless to the thief. A list of contact numbers for Irish network providers will be available at the Information Tent and at the Welfare Tent.

Please don’t be alarmed by our advice – just be forewarned. Plan ahead and look out for each other. If you have any concerns about your safety in the campsites, camp somewhere well lit, go near a fire tower or on the edge of an emergency access lane.

Introduce yourself to campsite staff, show them where your tent is, stick a flag on it so it’s easy for them to see, and ask them to keep an eye out. They will. Introduce yourself to your neighbours and set up a neighbourhood watch system, it may sound naff but experience shows that the best and friendliest campsites are the ones with people in that make the effort to do so. It also means you’ll have more friends to party with.

Remember, by comparison with many day to day environments, the Life Festival site is a very safe and friendly place. We have employed staff to be there for you. Be sure to help them to do their job, by reporting anything or anyone suspicious to campsite staff to make this a safe and happy, crime free festival.


GENERAL SAFETY

 

Look after yourself, don’t overdo it, and look out for others.

  • Remember there is more chance of catching an infection in a field than at home so make sure you use the water points and hand sanitizer stations at the toilet blocks to wash your hands regularly.

  • Life Festival takes place on uneven parkland with stone tracks and metal track way. Whilst we take every effort to ensure that suitable walkways are available there will be some areas where care should be taken due to uneven ground conditions. Take care, especially at night and during periods of adverse weather. Strong shoes for walking are a good idea – as is a torch after dark.

  • Please do not climb on any trees onsite. It is dangerous and may damage the tree.

  • Please don’t dig holes as the site is normally home to cattle and sheep.

  • Illegal drugs are no more legal onsite than off.

  • Give any passing security or emergency vehicles plenty of space to pass and don’t ride on vehicles.

  • Serious sunstroke, sunburn or cancer can be caused by the sun on unprotected skin.

  • Prolonged exposure to high volume noise can cause severe hearing damage.

Should you experience any problems or feel the need to talk to someone please go to the Welfare tent.
The Welfare tent is open 24 hours a day.


FIRE & SAFETY

 

Fires are not permitted anywhere at all at the festival.

Anyone seen creating or fuelling a fire may face eviction from the festival site. In addition, anyone found burning any unsuitable materials such as toxic materials, other people’s possessions, site infrastructure, trees or hedges onsite will be liable to eviction / prosecution.

Fire Safety Tips

  • Candles are dangerous please don’t bring them; torches are far less of a fire risk in and around tents.

  • Watch out for flying embers and sparks, as they could start a fire, even from some distance.

  • Don't burn plastic or any other toxic materials. Anyone burning toxic materials is liable for eviction.

  • Never use petrol or paraffin to start or revive a fire.

  • If you cook, always do it outside in designated BBQ areas, ensure that there is constant supervision and keep well away from any flammable materials

  • Carbon Monoxide (CO) is a colourless, odourless, highly poisonous gas that can kill in minutes. Never take a portable barbeque, or lit charcoal into an enclosed space like a tent or caravan. If you think you have potentially be exposed to carbon monoxide gas from a BBQ or gas powered heater whilst at the festival, please contact a steward immediately. Symptoms of carbon monoxide poisoning include:

    • Headache

    • Dizziness

    • Nausea

    • Vomiting

    • Tiredness and confusion

    • Stomach pain

    • Shortness of breath and difficulty breathing

If a fire starts in your tent, you must get everyone out of the tent and evacuate the area as quickly as possible. You need to get help from the nearest steward or security who will call the onsite Fire Team to extinguish the fire.

In the campsites, you can go to the nearest Fire Tower (situated in the campsites and easily visible). In the unlikely event that you cannot find a member of security or steward nearby, then please dial 999/112.

Remember that fire can spread very quickly around flammable materials such as tents and rubbish. Even a small contained fire can quickly spread, producing smoke and fumes which can kill in seconds. Ensure that you raise the alarm and keep other campers in the vicinity away from the fire until it has been contained and properly extinguished.  

Here is a simple fire code to help you decide whether to put out or get out:

  • Only tackle a fire in its very early stages.

  • Always put your own and other people's safety first.

  • Make sure you can escape if you need to and never let a fire block your exit.

  • Fire extinguishers are only for fighting a fire in its very early stages. Never tackle a fire if it is starting to spread or has spread to other items nearby.

  • Around 70% of fire deaths are caused by people being overcome by smoke and fume.


CRIME PREVENTION

 

Life Festival is a weekend of huge fun and enjoyment. We don’t want that experience spoiled by anything happening to you or your stuff, so we’re offering this advice to help your weekend go with a swing and not a bump.

Most people are here to have a great time and make new friends, but there may be some people at the festival who might take advantage of the relaxed atmosphere. Festivals can offer an easy target for career criminals and opportunists who know how festival goers tick and Life Festival is sadly no exception. Life Festival is the size of a small town and you need to take the same precautions as you would on any other night out, so please read through the advice below and plan ahead.

  • Don’t bring unnecessary valuables or anything you can’t afford to lose.

  • Lock and empty your vehicles. Leave the glove compartment open and clearly empty.

  • There’s safety in groups, camp with friends or make friends with your neighbours - they will keep an eye on your tent while you’re gone. Do the same for them!

  • Mark your property clearly, put your address on anything of value so it can be posted back to you.

  • Don’t leave any valuables in your tent while you are out and about, including necessary medications – there are lockers available in the campsite.

  • Don’t keep all your valuables in one place - separate your money and valuables in different pockets / places in your tent.

  • Please report any suspicious persons and behaviour to security staff and festival staff. Do not approach them yourself.

  • Stick with your friends / people you trust, try not wander off on your own.

  • Avoid dark areas – there is plenty of lighting and festoon around the site.


Valuables

Quite simply – please DON’T BRING THEM. There is enough going on for you to be entertained without your ipod, laptop etc.

Don’t leave valuables in your tent. Remember that tents are impossible to make secure and are vulnerable, even zipped up so please take advantage of the lockers in the campsite.

Don’t leave anything that is of value to you when you sleep by the doors of your tent - unfortunately thieves work 24 hours so don’t give them easy pickings.

Don’t put a padlock on your tent as this screams “I have something worth stealing in here” and don’t bury your valuables by your tent as someone is bound to be watching.

Don’t carry anything in back pockets – especially at the stages, pockets with zips are better or a money belt.

Cash

Split your cash and cards into two hoards so that if one lot goes – you have back up and don’t carry more money than you need to

Only bring the bank cards and keys that you need with you in case they get lost. Make a note of your bank card numbers and leave it at home to make cancellation easier if they do go missing.

Mobile Phones / Tablets

There are free apps to track your phone/tablet if it goes missing or gets stolen. Your device is tracked by GPS and can be located online and in some cases be locked remotely. If the phone/device is stolen you can pass this information to the Gardaí.

Keep a record of your phone’s 15 digit serial number or IMEI number which is unique to each phone. Find it by keying in *#06#* or by looking behind the battery. This number should help the Gardaí trace ownership quickly.

Register the phone with your operator. If you report the phone stolen, the operator should then be able to bar your SIM card. Use the phone's security lock or pin number.

Keep your phone well hidden when you are not using it. Don’t wave your expensive phone around in a crowd when taking photos. It may catch the wrong person’s eye. There are career criminals doing a roaring trade in mobile phones stolen at festivals.

Make sure your mobile is charged up on a daily basis - in the early afternoon. The stages get busy at night and you are more likely to need your phone to meet up with friends who might have wandered to the bar, it can also double up as a torch for finding your way back to your tent.

Vehicle Crime

Don’t leave anything valuable in your car – including sat navs, car stereos, cameras, CDs or mobile phones. Leave your glove compartment empty and open so that thieves can see they have nothing to break in for.